Privacy Policy, Patient Rights, and Responsibilities
Hi-Gate Pediatrics respects and protects the privacy of our patients and families. This policy explains how we collect, use, protect, and share health information in accordance with HIPAA, the Minnesota Health Records Act, and other applicable federal and Minnesota laws.
Information We Collect
- Name, date of birth, address, and contact information
- Parent or guardian information
- Medical history and immunization records
- Medications, allergies, diagnoses, and treatment information
- Insurance and billing information
How We Use Patient Information
- Provide medical care and treatment
- Coordinate care with other healthcare providers
- Schedule appointments and send reminders
- Process insurance claims and billing
- Meet legal and public health requirements
How We Share Patient Information
- With healthcare providers involved in care
- With insurance companies for payment purposes
- When required by law
- With trusted service providers who help us operate our clinic and are required to protect privacy
- We will obtain written permission before sharing information for purposes not allowed by law
How We Protect Information
- Secure electronic medical records systems
- Password-protected devices and accounts
- Limited staff access to records
- Employee privacy training
- Secure storage and disposal of records
Access to Medical Records
- Patients and legal guardians generally have the right to access or receive copies of medical records
- Requests may be made by calling our office, submitting a written request, or using the patient portal
- Proof of identity may be required before releasing records
- Reasonable fees may apply as allowed by law
Patient Rights
- Access and receive copies of medical records
- Request corrections to records
- Request confidential communications
- Request limits on certain uses or sharing of information
- Receive a list of certain disclosures of health information
- Receive a copy of this Privacy Policy
- File a complaint without fear of retaliation
Special Privacy Protections for Minors
- Parents and legal guardians usually have access to their child’s medical information
- Minnesota law may protect certain confidential services provided to minors
- Hi-Gate Pediatrics follows all applicable laws regarding minor privacy rights
Patient Responsibilities
- Provide accurate and complete information
- Update insurance and contact information
- Follow treatment plans and medical instructions
- Ask questions when information is unclear
- Treat staff and other patients respectfully
- Keep appointments or give notice of cancellations
- Pay balances and copays when due
Contact Us
Hi-Gate Pediatrics
2911 26th Ave S, Minneapolis, MN 55406
Phone: 612-886-3626
Fax: 612-886-3627
Info@higateclinic.com
This policy may be updated periodically to comply with applicable federal and state laws and regulations.